Management Process
A process is a systematic way of doing things. We refer to
management as a process to emphasize that all managers, irrespective of their
aptitude or skill, engage in some interrelated functions in order to achieve
their desired goals. Now we will briefly describe the functions that comprise
the process of management:
1. Planning: Planning
may be defined as making decisions in advance as to what is to be done in the
future. It is a future course of it implies that managers think through their
goals as an action in advance and their actions are based on some method. Plan
or logic rather tries a hunch. Plans give .the organization its objectives and
set up the best procedures for reaching them.
Planning involves selecting missions and objectives and the actions to achieve them, it requires decision making, i.e. choosing future courses of action from among alternatives. In short, planning means determining what the organization’s position and situation should be at some time in the future and deciding how best to bring about that situation. Planning helps planning maintain managerial effectiveness by guiding future activities.
Plan may be of various types (as elaborated in chapter-4) covering various time periods, and are usually set by top-level managers. Anyway, so are the guidelines by which-(a) the organization obtains and waits the resources required to reach its objectives; (b) members of the organization carry on activities consistent with the chosen objectives and procedures; and (c) progress toward the objectives is monitored and Missed so that corrective action can be taken if progress is
satisfactory."
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Planning involves a number of major tasks-the first task is the selection of goals for the organisation. The second one is the establishment of goals for each of the organisation's sub-units, departments. divisions etc. The third task is to establish programmes for achiving goals in a systematic manner. Planning requires an ability to foresee. to visualise, and to look ahead purposefully. In short, planning is essential and is a fundamental function management.
2. Organising : Once a manager has
developed a work plan. the next phase of management is to organise the people
and other resources necessary to carry out the plan. Organising may be referred
to as the process of arranging and allocating work, authority and resources
among as organisation's members so that they can achieve the organisation's goals.
In fact, organising involves work distribution which is guided by considerations
for such things as component activities-the members of the group, and the physical facilities available.
These component activities we so grouped and assigned that minimum expenditure
or maximum employee work satisfaction is attained.
Organising produces a structure of relationships in an
organisation, and it is 'through these structured relationships that future
plans are pursued. Organising, then, is that part of managing which involves
establishing an intentional structure of roles for people to fill in
organisation. It is intentional in the sense of making sure that all the tasks
necessary to accomplish goals are assigned to people who can do them; best.
The purpose of an
organisation structure is to help people create as environment for human
performance. The structure must define the tasks to be done. The
roles so established must also be designed in the light of the abilities and motivations of the people
available.
However.
designing an effective organization structure is not an easy managerial task.
Many problems are encountered in making structures fit situations, including
both defining the kinds of jobs that must be don and finding the people to do
them. All these fall under the definition o organizing, which is a fundamental
function of management.
·
Staffing is
related to organizing and it involves. Filling and keeping filled, the
positions in the organization structure. This can be done by determining the
positions to be filled, indentifying the requirement of manpower, filling the
vacancies and training employees so that t assigned tasks are accomplished
effectively and efficiently. The managerial functions of promotion, demotion,
discharge, dismissal, transfer, etc. a also included with the broad task
"staffing." Staffing is important because it ensures the placement of
the right person at the right position and this, in fact, is closely related to
"organizing" as a function of management
3. Leading:
Leading is an important job of the manager. It involves directing. Influencing
and motivating employees to perform essential tasks. To lead these people to
contribute to organization and group goals constitutes an essential function of
the manager. In fact, the manager has to get on intimate terms with them if he
wants to lead them successfully. The manager leads in an attempt to persuade
others to join them in pursuit of the future that emerges from the planning and
organizing steps. By establishing the proper atmosphere, managers help their
employees do their best.
Efficient
managers need to be effective leaders. Since leadership implies fellowship and
people tend to follow those who offer a means of satisfying their own needs,
hopes and aspirations it is understandable that leading involves motivation
leadership styles and approaches and communication.
* Co-ordination is also essential in
leading. Most authors do not consider it a separate function of
management." Rather they regard co-ordination as the essence of manager
ship for achieving harmony among individual efforts towards accomplishing group
targets.
Individuals in
any organization often interpret the some interests in mat ways. and then
efforts toward mutual goals do not automatically mesh with the efforts of
others. Thus it becomes the central task of the manager to reconcile
differences in approach, timing, effort, or interest and to harmonies
individual goals to contribute to organization goals.
4.
Controlling : The final phase of the management process is m m1ing. As the organization moves toward its
goals, management must monitor its progress. It must make sure that events
conform to plans. Controlling involves measuring performance against goals and
plans and helping correct deviations from standards. As a matter of fact,
controlling facilities the
accomplishment of plans. Although planning must precede controlling, plans are
not self-achieving. They guide the manager in the use of resources to
accomplish specific goals. Activities are evaluated to a m ine whether they
conform to the plans.
Through the
controlling function, the manager keeps the organization on track. Increasingly.
organizations are establishing new ways to enhance the quality of the control function. One popular
approach is Total Quality Management (TQM) which focuses management on the
continuous improvement of all operations, functions, and, above all, processes
of work. Meeting the customer's needs is a primary concern. Control activities
generally relate to the measurement of achievement. Some means of controlling,
like the budget for expenses, inspection records, and the record of labor hours
lost, arc generally familiar. Each measure also shows whether plans are working
out. If deviations persist. correction is indicated. Whenever results are found
to differ from planned, action persons
responsible are to be identified and necessary actions are to be taken to
improve performance. Thus outcomes are controlled by .rolling what people do. Controlling is
the last but not the least important function of management. Thus it is rightly
said, "Planning without controlling is useless.”
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