
The MBO Cycle
The four steps or stages of the MBO process arc also called the
MBO cycle. Since MBO combines planning and control, the MBO cycle follows very
closely the planning-control cycle.
Step-1:
Setting objectives: A hierarchy of challenging, fair, and internally consistent objectives
is the necessary starting point for the MBO cycle because it serves as the
foundation or all that follows. All objectives. According to the principles of
MBO, should be reduced to writing and kept aside for future reference during
steps 3 and 4. Setting objectives under MBO starts at the top of the managerial
pyramid and filters down. One layer at a time.
The main contribution of MBO to the objective-setting process is
its emphasis on participation and involvement of subordinates. There is no
place in MBO for either a domineering manager ordering people or a passive
manager leaving all at the discretion of the subordinates. Rather MBO calls for
a negotiation of objectives between superiors and subordinates on a
give-and-take basis.
Step-2:
Developing action plans: With the development of action flans
and addition of these statements to the objectives participative set, the
planning phase of MBO comes to an end. Managers. At each level. Bad to develop
plans that incorporate the objectives established in step-1. It is the
responsibility of higher managers to make sure that plans of their act
subordinates complement rather than conflict with one another.
Step-3:
Periodic review: Attention now turns to step-3 as plans go to action requiring
the following-up and monitoring of performance. e-to -face meetings between
superior and subordinate at 36- and 9nth intervals should be held regularly.
These periodic check-ups help s sec whether a particular set of objects cuss is
still valid or needs revision updating under the changed circumstances.
Periodic check-Lips Also dividedvide managers with excellent opportunities to give
subordinates cited sand well-considered feedback.
Step-4:
Performance appraisal: According to Kreitner. "At end of e complete cycle of MBO. Typically
one year after the original goal. Are at the final performance is matched with
the previously agreed upon objectives. The pairs of superior and subordinate
managers who mutually t the objectives one year earlier meet face to face once
again to discuss w things have turned out. MBO calls for emphasis on results. Not
on responsibilities or excuses." Krcitncr further adds that the control
side of the MBO cycle is completed when
success is rewarded with promotion, incentive payments or other suitable benefits
and failure is noted to take corrective action in the future. At the time of
evaluating performance during steps 3 and 4, managers need to keep in mind the
following behavioral principles:
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