Characteristics of Communication

The following are the main characteristic features of communication •   Communication is a two-way process because orders, directions, instructions. Guidelines etc. are directed or communicated downwards while suggestions. Complaints, grievances etc. arc communicated upwards. This not only involves giving ideas but also receiving them.

•   The communication process continues to the extent that ideas and massages arc communicated and received.

•   No business organization can exist without communication because it is necessary to have a congenial relationship among the employees working at different levels and that is why it is a continuous process. •   It may be formal or informal though it may be in different mediums.