Matrix departrnentation
Matrix management was introduce in the early 1960s in response to the growing
complexity and size of technically oriented enterprises, which needed more
flexibility. Initial, the aerospace industry and later Dow Corning, General
Electric, Shell oil and other industry giants adopted this concept of a project
management structure superimposed on a traditional functional organization.
Matrix departmentalization attempts to combine functional and task for (project) departmentalization designs to improve the synchronization o: multiple components
for a single activity (i.e., a moon launch), to improve economics of scale, and
to better serve the customer and company. Supervision is dual, encompassing
technical and administrative managers. and
incorporates several reporting systems and interweaves
communication lines for transmitting decisions.
Many argue that this form of departmentalization achieves a more
balanced form of organization structure and expedites complex and specialized
decision-making challenges. However, care should be exercised in adopting
matrix departmentalization. The traditional "one worker, one boss"
management practice is severely modified. The matrix arrangement requires
extensive communication, and it should meet internal company needs and not
simply be grafted onto the existing organization in the hope of demonstrating
progressive management thinking. Matrix departmentalization may slow down
decision-making and thus all managers must understand the rules of the game.
Usually this necessitates an educational effort so that none feels that their
decision making is threatened, and non-management members learn how to function
with two managers.
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