Systems Approach to Management Thought
A system is a collection of parts that operate inter-dependently
to achieve a common purpose. The parts of a system arc sub-systems. These
subsystems arc functionally related to each other and to the total system.
An organization may, therefore, be viewed as a system made up of
different parts in the form of departments or divisions. According to the
Systems Approach school, management involves managing and solving problems in
each part of the organization. But this is to be done with the understanding
that actions taken in one part of the organization affect other parts of the organization.
In solving problems, therefore, managers must view the organization as a
dynamic whole, focusing on the interdependence and inter-relationship of the
various subsystems from the point of view of overall effectiveness of the organization. Adherents of the Systems Approach consider Universal Process,
Scientific Management and Human Relation theories as the study of management in
fragments rather than in the round. These theories assume that "the whole
is equal to the sum of its parts." Systems theorists, in contrast.
"study management by putting things together, and they assume that the
whole is greater than the sum of its parts."10 To understand a system, it
must be studied as a whole and instead of explaining a whole in terms of its
parts. the parts should be explained in terms of the whole. Chester I. Barnard,
Ludwig Von Bertalanffy Russcl Ackoff. Kenneth Bounding and William Scott arc among
the writers who have influenced the Systems School of management.
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